Limited Warranties

Tricolor Beech - Bordine's Warranty

We accept returns provided that you have YOUR ORIGINAL RECEIPT and plant (dead or alive), or other items (see conditions below). A valid phone number & driver’s license is required with all returns.

  • Outdoor Trees, Shrubs, Perennials & Roses – 1 Year *
  • Annuals, Indoor Plants & Tropicals – 30 days
  • Defective Hard Goods – 1 Year
  • Halloween Items – Oct 15 ^^
  • Christmas Items – Dec 15 ^^

* or June 15th of the next year, whichever is greater.
^^ of the year which the purchase was made.

Conditions

  • Non-saleable, planted or dead plants are eligible for a MERCHANDISE CREDIT in the amount of the purchased price.
  • Replacement plants are not warrantied. (Plants purchased using a merchandise credit)
  • Re-saleable live plants that have not been planted and are still in their original container are eligible for a refund using the payment method originally tendered.
  • All items, including sale items are warrantied for purchase price only.
  • Cash/check refunds over $150.00 will be made with a check mailed within 7 days.
  • Warranties begin on the original date of purchase.
  • Warranties do not cover acts of God, frost or drought.
  • We reserve the right to void any/all warranty coverage due to lack of watering, neglect or providing false customer information.
  • We reserve the right to limit or refuse refunds.